Membership Period
A Membership Period is defined as the period during which you hold your Membership, from the Commencement Date until the Expiry Date (or earlier if your Membership is canceled in accordance with the Membership Terms and Conditions). Memberships are automatically renewed unless cancellation is provided within thirty (30) days of your membership renewal period. Rochester Muay Thai reserves the right to change membership fee schedules at any time.

Membership Cancellation
If, for any reason, you need to stop training, either permanently or temporarily, you understand that it is your responsibility to send an email to info@rochestermuaythai.com at least thirty (30) business days before your renewal date or two business weeks before your requested suspension date.
Please ensure you receive a reply acknowledging that we received your request.
Membership cancellation and suspension requests must be submitted via email. We do not accept either request communication other than email.

Membership Temporary Suspensions
Members may suspend their accounts once per year. Memberships suspended more than once per year will incur a $50 restart fee. We allow a maximum of two suspensions per year. We require at least a 3-month break from classes for Temporary Suspension requests; leaves can be for a maximum of 4 months. Requests must be made at least two business weeks before the requested suspension date.
Requests must be submitted via email to info@rochestermuaythai.com. Please ensure you receive a reply acknowledging that we received your request.

Membership Pro-Rations
Payments are made at the beginning of the Membership Period. The first month of enrollment will be pro-rated such that subsequent payments are due on the first (1) day of the month. The membership period starts with the first payment made in full on the first (1) day of the month. Payment for subsequent periods will extend your Membership and implies your continued consent to the terms of this agreement.
Membership fees are non-refundable.

Check Payments
Check payments are not an option.

Credit Card Payments
It is the Member’s responsibility to ensure there is always an active credit card on file for monthly membership payment processing. If your credit card does not process, we will provide a one-time courtesy of a reminder to submit new payment information. If the payment fails a second time, a $25 processing fee will be charged for each month the payment is late. If the credit card fails to process a third time, Rochester Muay Thai reserves the right to cancel your Membership after your account is current. Please remember to keep your payment information current and accurate so your Membership remains in good standing.

Customer Responsibility
You understand that it is your responsibility to make sure your payment is received on time.
Should your credit card, bank account, or another form of payment change, you will notify Rochester Muay Thai at least two business weeks before the next billing cycle to avoid a late fee penalty of $25.
Rochester Muay Thai will not send a reminder of any payment due. Your credit card or bank account statement will act as your receipt of payment.

Rate Changes
Membership Rates are subject to change. Rate changes will be communicated via the info@rochestermuaythai.com email at least 45 days before implementation. The rate change becomes effective upon the member renewal date (next payment period) following the 45-day notification.

Buyer’s Right To Cancel
If you wish to cancel this agreement, you may email your request to info@rochestermuaythai.com within 7-business days of your first class. The notice must say that you no longer wish to be bound by this agreement and would like to cancel your Membership. If loaner gear was provided, you must return it, or your account will be charged for the full price of the gear. This agreement may also be canceled if Rochester Muay Thai ceases operation.

Refund Policy
No Refunds will be given on any purchases. All sales are final.

Class Schedule
A regular class schedule will be posted at rochestermuaythai.com. Rochester Muay Thai reserves the right to make temporary and permanent modifications to the program at any time for any reason.

Additional Costs
Equipment, seminars, private lessons, or any other gear or service are all additional costs not included in tuition or registration. The Muay Thai program requires hand wraps and boxing gloves. Gear may be purchased through any other supplier. Please ask your instructor for gear requirement guidance.

By choosing a membership plan and signing the above, I indicate that I have read and understand the terms of this Membership Agreement and that I have read and signed a Liability Waiver Form. Unless the terms and conditions change, this agreement and its information will remain on file in a secure location within the Rochester Muay Thai office. At that time, a new contract will be executed.

Rochester Muay Thai | 585-317-7925 | rochestermuaythai.com | REV 16– 11/20/23